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Managers at West Midlands Railway have paid tribute to the dedication of hundreds of front-line rail workers who are keeping the region moving.
Following the government direction for people to make only essential journeys, passenger numbers have dropped sharply, with footfall across the West Midlands down by more than 90%.
Despite introducing a reduced timetable, West Midlands Railway is still operating hundreds of services every day in order to make sure NHS staff and other essential workers can keep moving.
In order to do this, hundreds of front-line staff, including drivers, conductors, station staff, dispatchers, engineers, cleaners and control centre operators are continuing to come to work.
The operator will be celebrating its staff on social media over the coming days with a series of videos and photographs from across the network.
Julian Edwards, managing director of West Midlands Railway, said: “Keeping key workers moving is our priority but for that to happen we rely on the hard work of hundreds of dedicated front-line staff.
“I am incredibly proud of the dedication our colleagues on trains, at stations, in depots and in the control centres have shown in these testing circumstances.
“We have been touched by the messages of support and thanks from many of our customers and I am delighted to be publicly celebrating and showcasing their efforts on social media over the next few days.”
The first video, released today, features senior conductor Sam Briggs, who works on the Shrewsbury-Birmingham route, explaining his role on board and advising passengers to make only essential journeys.
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